The Development Academy of the Philippines (DAP) will present the key results of the nationwide 2021 Business Satisfaction e-Survey (e-BizSat) on frontline government services at the Third Symposium on Institutionalizing Service Quality Standards: Best Practices in Using Evidence-based Service Quality Standards to Delight Citizens and Business Clients, on 30 June 2022, from 9:00 a.m. to continue reading : DAP to present 2021 e-BizSat results
