Rising Above the Pandemic Through Quality Management System: A GQMP Sharing Session on Implementing Quality Management System Amidst COVID-19 Pandemic

Once again, the resilience of the Philippine public sector was celebrated as Quality Management System (QMS) advocates, aspirants, professionals, and practitioners gathered for a sharing activity on their QMS journeys amidst the pandemic. The event was organized by the Development Academy of the Philippines (DAP) through its Government Quality Management Program (GQMP) last July 2, continue reading : Rising Above the Pandemic Through Quality Management System: A GQMP Sharing Session on Implementing Quality Management System Amidst COVID-19 Pandemic

DAP conducts Survey on the Impact of COVID-19 to SMEs

The Development Academy of the Philippines, through its Productivity Development Center, is conducting a nationwide survey entitled, “The Impact of Covid- 19 to Small and Medium Enterprises (SMEs).” Its run started on 28 June and will end on 14 July 2021. The study is a joint initiative between the Asian Productivity Organization (APO) and Asian continue reading : DAP conducts Survey on the Impact of COVID-19 to SMEs

DAP launches the Community of Practice (CoP) Group for Quality Management System (QMS) Practitioners in the Government

The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC), is proud to formally launch the #QMSPHGov, an online community of practice for QMS practitioners in the government, on 23 July 2021 at 2:00 – 3:00 PM via Zoom Meeting, Facebook, and Youtube streaming. The #QMSPHGov is a Facebook group that continue reading : DAP launches the Community of Practice (CoP) Group for Quality Management System (QMS) Practitioners in the Government

DAP and APO to Conduct a Workshop on Modern Food Transportation and Regulation

The Development Academy of the Philippines (DAP), through its Productivity and Development Center, in partnership with the Asian Productivity Organization (APO), an intergovernmental organization in the Asia-Pacific region, is conducting the Workshop on Modern Food Transportation and Regulation on 13 to 15 July 2021 via Zoom. The workshop will highlight the importance of smart transformation continue reading : DAP and APO to Conduct a Workshop on Modern Food Transportation and Regulation

DAP survey captures key drivers of citizen satisfaction in frontline government service during pandemic

Despite the difficulties arising from the current pandemic, frontline government agencies and offices can aim for better frontline service delivery using actual feedback from citizens nationwide. Using the results of the national survey conducted by the Development Academy of the Philippines (DAP) under the initiative of the Government Quality Management Program, government agencies and offices continue reading : DAP survey captures key drivers of citizen satisfaction in frontline government service during pandemic

DAP Conducts Advanced Courses on RIA for priority agencies of the ARTA

The Development Academy of the Philippines (DAP) conducted five (5) batches of Advanced Course on RIA for priority agencies of the Anti-Red Tape Authority (ARTA) composed of one hundred forty-eight (148) regulation authorities and key officers from twenty-four (24) regulatory agencies. This training course was conducted from 27 April – 4 June 2021 as part continue reading : DAP Conducts Advanced Courses on RIA for priority agencies of the ARTA

DAP offers free introductory courses to assist the public sector in levelling-up QMS implementation

The Development Academy of the Philippines (DAP) – Productivity andDevelopment Center (PDC) invites the participation of QMS leaders/champions, document controllers, auditors, and practitioners to attend free introductory courses on levelling-up QMS implementation. The series of online introductory courses are designed to increase awareness on various quality and productivity improvement approaches, tools, and standards that can continue reading : DAP offers free introductory courses to assist the public sector in levelling-up QMS implementation

DAP joins the ARTA in an interview to discuss partnership in Advocating Good Regulatory Practices

The Development Academy of the Philippines (DAP), through its Productivity and Development Center’s Modernizing Government Regulations (MGR) Program, guested in the DZME’s iARTA na sa Serbisyong Bayan of the Anti-Red Tape Authority (ARTA) on 1 June 2021. iARTA na sa Serbisyong Bayan is a public service radio/online show that features the initiatives of ARTA on continue reading : DAP joins the ARTA in an interview to discuss partnership in Advocating Good Regulatory Practices

Government Best Practice Recognition (GBPR) 2021 Call for Entries Announced

The Development Academy of the Philippines, through its Productivity andDevelopment Center (DAP-PDC), announces its call for entries for the Government Best Practice Recognition (GBPR). Public sector organizations who want to promote, showcase and share knowledge on their outstanding and innovative practices can submit their entries until 15 July 2021. A maximum of three (3) entries continue reading : Government Best Practice Recognition (GBPR) 2021 Call for Entries Announced

DAP to hold the 2nd Symposium on Citizen-centered Service Quality Standards for Frontline Government Service Providers

The Development Academy of the Philippines (DAP), through the Productivity and Development Center (PDC), is holding the Government Quality Management Program (GQMP)’s 2nd Symposium on Institutionalizing Service Quality Standards (SQS): Working Together to Meet Citizens’ Expectations in Frontline Government Service on 8 July 2021 from 1:00 to 4:00 p.m. via Zoom and YouTube live streaming. continue reading : DAP to hold the 2nd Symposium on Citizen-centered Service Quality Standards for Frontline Government Service Providers