- Online Training Course on Knowledge Management
The course aims to enable participants to understand and apply the fundamental concepts, practices and tools in creating, sharing and applying knowledge to enhance organizational productivity and growth. The course also highlights how knowledge management dovetails with the Philippine Quality Award (PQA) framework and the ISO 30401:2018.
2. Online Training Course on ISO 9001:2015 Quality Management System (QMS) Requirements and Documentation
The course provides the participants the knowledge on the quality concepts and principles, the requirements defined in ISO 9001:2015 standard, and relevant statutory and regulatory requirements. The course also provides an opportunity to demonstrate the acquired skills in interpreting the requirements, as well as, their skills in drafting the documented information within the context of their organization.
3. Online Training Course on Auditing ISO 9001:2015 Quality Management System (QMS)
The course provides the participants the knowledge on the concepts, principles, techniques, and practices of performing an effective internal quality audit in accordance with ISO 19011:2018 with focus on auditing quality management system. The course also provides an opportunity to demonstrate their acquired skills in planning and performing an effective internal audit, as well as, reporting of audit findings.
4. Online Training Course on Business Process Streamlining
The course provides the participants the knowledge on process streamlining, underlining its importance and benefits in improving service delivery efficiency and effectiveness. The course also provides an opportunity for participants to demonstrate their acquired skills in using various tools and techniques in process streamlining.
5. Online Training Course on ISO 27001:2013 Information Security Management System
The course enables participants to understand and apply the requirements for establishing and implementing an information security management system based on the ISO 27001:2013 standard.
6. Online Training Course on Root Cause Analysis and Corrective Action Formulation
The course aims to contextualize the use of Root Cause Analysis (RCA) in the organization’s QMS. It enables participants to effectively use practical tools and techniques for analyzing and validating the root cause of existing nonconformities, and formulating solutions for preventing the nonconformities from recurring and/or occurring.