The course provides an opportunity for participants to demonstrate the skills in planning and conducting an effective internal quality audit, in accordance with ISO 19011:2018, with focus on auditing quality management system. The participants will continue reading : Training Course on ISO 19011:2018 Guidelines on Auditing Management Systems (Batch 4)

The course provides an opportunity for participants to demonstrate acquired skills in process streamlining. The course highlights the importance and benefits in improving service delivery efficiency and effectiveness in the public sector.   To reserve continue reading : Training Course on Service Process Streamlining (Batch 4)

The course aims to contextualize the use of Root Cause Analysis in the organization’s implementation of the QMS. It enables participants to effectively use practical tools and techniques for analyzing and validating the root cause continue reading : Training Course on Root Cause Analysis and Corrective Action Formulation (Batch 3)