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This website adopts the Web Content Accessibility Guidelines (WCAG 2.0) as the accessibility standard for all its related web development and services. WCAG 2.0 is also an international standard, ISO 40500. This certifies it as a stable and referenceable technical standard. 

WCAG 2.0 contains 12 guidelines organized under 4 principles: Perceivable, Operable, Understandable, and Robust (POUR for short). There are testable success criteria for each guideline. Compliance to these criteria is measured in three levels: A, AA, or AAA. A guide to understanding and implementing Web Content Accessibility Guidelines 2.0 is available at: https://www.w3.org/TR/UNDERSTANDING-WCAG20/

Accessibility Features

Shortcut Keys Combination Activation Combination keys used for each browser.

	Chrome for Linux press (Alt+Shift+shortcut_key) 
	Chrome for Windows press (Alt+shortcut_key) 
	For Firefox press (Alt+Shift+shortcut_key) 
	For Internet Explorer press (Alt+Shift+shortcut_key) then press (enter)
	On Mac OS press (Ctrl+Opt+shortcut_key)

	Accessibility Statement (Combination + 0): Statement page that will show the available accessibility keys. 
	Home Page (Combination + H): Accessibility key for redirecting to homepage. 
	Main Content (Combination + R): Shortcut for viewing the content section of the current page. 
	FAQ (Combination + Q): Shortcut for FAQ page. 
	Contact (Combination + C): Shortcut for contact page or form inquiries. 
	Feedback (Combination + K): Shortcut for feedback page. 
	Site Map (Combination + M): Shortcut for site map (footer agency) section of the page. 
	Search (Combination + S): Shortcut for search page. 

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Productivity and Quality Tools
- Regulatory Cost Model (RCM) Calculator
- Web-based Common Measurement Tool (e-CMT)
Productivity Information
- Citizen Satisfaction e-Survey (e-CitSat)
- Business Satisfaction e-Survey (e-BizSat)
Productivity and Quality Champions

2022 Dec January 2023 Feb 2024

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30 Meet and Greer of the Productivity Champions and Practitioners on Innovation for Higher Productivity 1:00 pm Meet and Greer of the Productivity Champions and Practitioners on Innovation for Higher Productivity Jan 30 @ 1:00 pm – 3:00 pm Tickets The virtual meet and greet is one of the activities supporting the Asian Productivity Organization’s (APO) Vision 2025, being implemented by the Development Academy of the Philippines. Join us and be a part of the continue reading : Meet and Greer of the Productivity Champions and Practitioners on Innovation for Higher Productivity	31

2022 Dec January 2023 Feb 2024

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News and Events

DAP to Hold Public Consultation for the 2025 MGRP Regulatory Review November 19, 2025
Training Course and/or Half-day Master Class on Integrating Service Quality Standards in Government Service Delivery November 13, 2025
DAP, through GQMP, joins global celebration of 2025 World Quality Week November 12, 2025