The course aims to enable participants to understand and apply the fundamental concepts, practices and tools  in creating, sharing and applying knowledge to enhance organizational productivity and growth. The course also highlights how knowledge management continue reading : Training Course on Knowledge Management – Face to face

The course provides an opportunity for participants to demonstrate acquired skills in process streamlining. The course highlights the importance and benefits in improving service delivery efficiency and effectiveness in the public sector. To reserve a continue reading : Training Course on Service Process Streamlining (Batch 1) – Online

The DAP – Productivity and Development Center, through the Government Quality Management Program (GQMP), is pleased to invite you and your key officers and staff to attend the 4th GQMP Symposium on Service Quality Standards continue reading : 4th GQMP Symposium on Service Quality Standards (SQS): Towards Quality Service for All Citizens

The course aims to contextualize the use of Root Cause Analysis in the organization’s implementation of the QMS. It enables participants to effectively use practical tools and techniques for analyzing and validating the root cause continue reading : Training Course on Root Cause Analysis and Corrective Action Formulation (Batch 1) – Online

The course provides the participants the knowledge on the quality concepts and principles, the requirements defined in ISO 9001:2015 standard, and relevant statutory and regulatory requirements. The course also provides an opportunity to demonstrate the continue reading : Training Course on ISO 9001:2015 QMS Requirements and Documentation – Face to face

The course enables participants to interpret and apply the requirements for establishing and implementing an information security management system based on the ISO 27001:2013 standard. To reserve a slot on the course, please fill-out this continue reading : Training Course on ISO 27001:2022 Information Security Management System (Batch 1) – Online