A complementary mechanism to the PQA, the Government Excellence Class (GEC) promotes the use of organizational self-assessment based on the PQA/BE Framework, enabling an agency to determine its relative standing in terms of the PQA criteria categories and obtain recognition for outstanding performance in any category. The GEC Self-Assessment Tool (SAT) has been used in DAP’s pilot-run of identifying a generic approach in introducing and implementing technical intervention. Be it through the PQA, GEC, or BE interventions, agencies identify strengths, as well as, opportunities for improvement and draft action plans, accordingly. The SAT, which was developed and shared by Dr. Robin S. Mann, APO Expert and Global Expert on BE and Benchmarking will be used periodically for better results.







News and Events
- DAP to Hold Public Consultation for the 2025 MGRP Regulatory Review November 19, 2025
- Training Course and/or Half-day Master Class on Integrating Service Quality Standards in Government Service Delivery November 13, 2025
- DAP, through GQMP, joins global celebration of 2025 World Quality Week November 12, 2025










