Based on the Development Academy of the Philippines (DAP) nationwide Business Satisfaction e-Survey (e-BizSat) conducted under the Government Quality Management Program, frontline government service gets 82.58 overall satisfaction score from businesses this year. Given the current challenges of the new normal and increasing online transactions in government, this score may well be considered relatively okay. continue reading : DAP reveals G2B satisfaction score and rolls out online survey to get service features important to businesses


















