𝗖𝗢𝗨𝗥𝗦𝗘 𝗨𝗣𝗗𝗔𝗧𝗘: The Training Course on Citizen Experience Mapping in the Public Sector Batch 3 (originally October 1–3, 2025) will now be held on October 22–25, 2025, and will be merged with Batch 4. Please note: only a few slots are left! To accommodate more participants, we’re also opening an additional run on November 5–7, continue reading : Training Course on Citizen Experience Mapping in the Public Sector
Pasig City, Philippines—The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC), successfully held the second run of its Citizen Experience Mapping in the Public Sector course at the DAP main office. The three-day interactive training engaged various customer-focused agencies in developing practical strategies and tools for citizen-centered service delivery. Former continue reading : DAP highlights citizen-centered service through experience mapping course
Productivity in Focus | 2025 2nd Quarter Newsletter is here! From strengthening educational excellence to advancing public sector quality and tackling regulatory challenges, this quarter’s stories showcase the Development Academy of the Philippines – Productivity and Development Center’s (DAP-PDC) mission to drive innovation, productivity, and citizen-centered service. Let us continue to lead with purpose, innovate continue reading : The Productivity in Focus Newsletter Vol. 14 is here!
Registration is extended! The Development Academy of the Philippines (DAP), through its Productivity and Development Center – Productivity and Quality Training Office, invites you to the Training Course on ISO 9001:2015 QMS Requirements and Documentation (Batch 2)! Gain essential skills in interpreting and implementing QMS requirements to enhance organizational productivity and compliance. New Dates: 5-8 August continue reading : Invitation to the Training Course on ISO 9001:2015 QMS Requirements and Documentation (Batch 2)
The Development Academy of the Philippines-Productivity and Development Center (DAP-PDC) successfully concluded its three-part Q-Talks Seminar Series on “Cultivating Quality in the Public Sector,” gathering over 2,200 participants from various government agencies via a hybrid set-up. Organized under the Government Quality Management Program (GQMP), the Q-Talks series aimed to strengthen quality mindset across government and continue reading : DAP concludes Q-Talks series, advances quality mindset in the public sector
In its ongoing commitment to improving the quality of regulations in the public sector, the Development Academy of the Philippines – Productivity and Development Center (DAP-PDC), through its Modernizing Government Regulations Program (MGRP), recently conducted three batches of the Seminar on Consultations in Regulatory Impact Assessment (RIA). The 20th, 21st, and 22nd batches of the seminar were held continue reading : DAP Holds 20th to 22nd Batches of Seminar on Consultations in Regulatory Impact Assessment
Batac City, Ilocos Norte — The Development Academy of the Philippines (DAP), through its Productivity and Development Center, conducted an Introductory Course on ISO 21001:2018 – Educational Organizations Management System (EOMS) for key personnel of the Mariano Marcos State University (MMSU) from June 24 to 26, 2025 at the University Review Center. The course was designed to equip MMSU with the knowledge continue reading : MMSU Strengthens Educational Management System with DAP’s Introductory Course on ISO 21001:2018
Explore how the Development Academy of the Philippines – Productivity and Development Center (DAP-PDC) continues to drive innovation, quality, and impact in public service! From transformative programs under the Government Quality Management Program(GQMP) and the Modernizing Government Regulations Program (MGRP), to international collaborations, sectoral dialogues, and a record-breaking 95% citizen satisfaction rate—2024 was a year continue reading : Now Available: 2024 PDC Annual Report
Discover fresh insights on public sector productivity! The Development Academy of the Philippines – Productivity and Development Center presents the 13th edition of the Productivity in Focus Newsletter, featuring the highlights of the first quarter of 2025. Explore noteworthy initiatives, success stories, and knowledge-sharing activities that continue to drive innovation and efficiency in government. Access continue reading : Productivity in Focus Vol. 13
The Development Academy of the Philippines (DAP) and Mariano Marcos State University (MMSU) have officially partnered to elevate the university’s quality systems to international standards tailored for educational institutions. Through a Memorandum of Agreement (MOA) signed in a virtual ceremony, DAP will provide technical assistance to MMSU for its transition from ISO 9001:2015 to ISO 21001:2018 continue reading : DAP, MMSU Seal Partnership to Advance International Education Standards through ISO 21001
