A complementary mechanism to the PQA, the Government Excellence Class (GEC) promotes the use of organizational self-assessment based on the PQA/BE Framework, enabling an agency to determine its relative standing in terms of the PQA criteria categories and obtain recognition for outstanding performance in any category. The GEC Self-Assessment Tool (SAT) has been used in DAP’s pilot-run of identifying a generic approach in introducing and implementing technical intervention. Be it through the PQA, GEC, or BE interventions, agencies identify strengths, as well as, opportunities for improvement and draft action plans, accordingly. The SAT, which was developed and shared by Dr. Robin S. Mann, APO Expert and Global Expert on BE and Benchmarking will be used periodically for better results.














News and Events
- DAP HOLDS THE PUBLIC SECTOR QUALITY AND PRODUCTIVITY IMPROVEMENT FORUM AND GOVERNMENT BEST PRACTICE RECOGNITION (PSQPIF AND GBPR) 2023 ON NOVEMBER 23 – 24 November 10, 2023
- DAP LAUNCHES 2023 INDUSTRY REGULATORY REVIEWS October 12, 2023
- DAP to launch 2023 Business Satisfaction Survey for frontline government services October 4, 2023

