Despite the difficulties arising from the current pandemic, frontline government agencies and offices can aim for better frontline service delivery using actual feedback from citizens nationwide. Using the results of the national survey conducted by the Development Academy of the Philippines (DAP) under the initiative of the Government Quality Management Program, government agencies and offices continue reading : DAP survey captures key drivers of citizen satisfaction in frontline government service during pandemic

The Development Academy of the Philippines (DAP) conducted five (5) batches of Advanced Course on RIA for priority agencies of the Anti-Red Tape Authority (ARTA) composed of one hundred forty-eight (148) regulation authorities and key officers from twenty-four (24) regulatory agencies. This training course was conducted from 27 April – 4 June 2021 as part continue reading : DAP Conducts Advanced Courses on RIA for priority agencies of the ARTA

The Development Academy of the Philippines (DAP) – Productivity andDevelopment Center (PDC) invites the participation of QMS leaders/champions, document controllers, auditors, and practitioners to attend free introductory courses on levelling-up QMS implementation. The series of online introductory courses are designed to increase awareness on various quality and productivity improvement approaches, tools, and standards that can continue reading : DAP offers free introductory courses to assist the public sector in levelling-up QMS implementation

The Development Academy of the Philippines (DAP), through its Productivity and Development Center’s Modernizing Government Regulations (MGR) Program, guested in the DZME’s iARTA na sa Serbisyong Bayan of the Anti-Red Tape Authority (ARTA) on 1 June 2021. iARTA na sa Serbisyong Bayan is a public service radio/online show that features the initiatives of ARTA on continue reading : DAP joins the ARTA in an interview to discuss partnership in Advocating Good Regulatory Practices

The Development Academy of the Philippines, through its Productivity andDevelopment Center (DAP-PDC), announces its call for entries for the Government Best Practice Recognition (GBPR). Public sector organizations who want to promote, showcase and share knowledge on their outstanding and innovative practices can submit their entries until 15 July 2021. A maximum of three (3) entries continue reading : Government Best Practice Recognition (GBPR) 2021 Call for Entries Announced

The Development Academy of the Philippines, through its Productivity and Development Center’s Modernizing Government Regulations (MGR) Program, has released regulatory reform publications as part of its initiatives to increaseawareness and contribute to the adoption of good regulatory practices (GRPs). The MGR Program is a comprehensive national regulatory reform programthat aims to improve the ease of continue reading : DAP Modernizing Government Regulations Program releases regulatory reform publications

The Development Academy of the Philippines (DAP), through the Productivity and Development Center (PDC), recently conducted a management briefing for the 14 selected beneficiary agencies of the technical assistance projects on the development or enhancement of the Quality Management System (QMS). Being at the forefront of advocating for the government-wide adoption of ISO 9001 QMS continue reading : DAP briefs 14 agencies chosen to get technical assistance on Quality Management System

The Development Academy of the Philippines (DAP), through its Productivity and Development Center, recently concluded the “Training of Trainers on Developing Future-ready Agribusiness Social Enterprises (SEs)” last 3-5 March 2021. The three-day training program, sponsored by the DAP with the Asian Productivity Organization (APO), an intergovernmental organization that seeks to increase productivity in the Asia-Pacific continue reading : DAP SUCCESSFULLY CONDUCTS THE APO DIGITAL MULTI-COUNTRY TRAINING OF TRAINERS ON DEVELOPING FUTURE-READY AGRIBUSINESS SOCIAL ENTERPRISES

The Development Academy of the Philippines – Productivity and Development Center (DAP – PDC), announced the selected ten 2020 best practices from the 71 entries in the GBPR or the Government Best Practice Recognition at the virtual ceremony held last 22-23 October 2020. “We congratulate the GBPR recipients, and express gratitude to our panel of continue reading : DEVELOPMENT ACADEMY OF THE PHILIPPINES (DAP) ANNOUNCED THE GOVERNMENT BEST PRACTICE RECOGNITION (GBPR) 2020 RECIPIENTS