In spite of the challenges during the COVID-19 pandemic, frontline government agencies and staff still got an almost good overall nationwide satisfaction score of 70.14 out of 100, according to the results of the 2020 Citizen Satisfaction e-Survey (eCitSat) that was participated by 2,066 respondents across the country. Based on the e-survey result, Mindanao topped continue reading : Government frontliners get an almost good score: National CitSat Survey Report 2020
The photo shows some of the participants and speakers together with DAP President and Chief Executive Officer Engelbert C. Caronan, Jr., (first row, second from left), DAP Senior Vice President and Dean Lizan Perante-Calina (first row, third from left), GQMC Chairperson and DBM Secretary Wendel E. Avisado (first row, rightmost), and DAP Vice President Arnel continue reading : GQMC chair urges public servants to look at motivation, goals, and processes behind a smart government
The Anti-Red Tape Authority (ARTA) and stakeholders from the logistics sector expressed their support to the Development Academy of the Philippines’ (DAP) regulatory reform recommendations on the study on Logistics Industry Regulation Review presented during the consultation meeting organized by ARTA last September 29. The DAP, through its Productivity and Development Center’s (PDC) Modernizing Government continue reading : ARTA, logistics sector support DAP’s regulatory reform recommendations
The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC), is set to roll out its first web-based Citizen Satisfaction Survey (CitSat) on frontline government services from December 3-18, 2020. Following current health protocols in place, the nationwide survey can be accomplished online through http://citsat.dap-systems.net by the citizens as the target continue reading : DAP to roll out first citizen satisfaction e-survey for new normal service delivery
Are you from the Public Sector? Are you ready to continuously respond to the disruptions of COVID-19, and are you prepared to rethink your service delivery? Yes? Then, this forum is exactly for you! The Government Quality Management Committee, through the Development Academy of the Philippines’ (DAP) Productivity and Development Center, will host the annual continue reading : DAP to host virtual forum on public sector quality, productivity improvement
The Development Academy of the Philippines, through its Productivity and Development Center’s Modernizing Government Regulations (MGR) Program, in cooperation with the National Economic and Development Authority, will conduct a consultation series on government to citizen (G2C) transactions, which involve employment and welfare services. The consultation series is set to run from November to December 2020 continue reading : DAP’s MGR Program to conduct consultation series on employment and welfare regulations of gov’t
The Development Academy of the Philippines (DAP), through its Productivity and Development Center, together with the Asian Productivity Organization (APO), gathered some 20 representatives from 10 APO member countries for the first digital multi-country project entitled, “Workshop on Agricultural Transformation for Food Security” on October 5-7 2020. The presentations and workshop outputs of the three-day continue reading : DAP runs 1st APO digital multi-country workshop on agricultural transformation for food security
