The Development Academy of the Philippines (DAP) – through the Government Quality Management Program (GQMP), is all set to unveil the whole-of-government 2023 Business Satisfaction Survey (BizSat) for frontline government services on October 4, 2023. The BizSat, which will run until October 20 at selected national government agencies and local government units in the National continue reading : DAP to launch 2023 Business Satisfaction Survey for frontline government services
The Development Academy of the Philippines (DAP), through its Productivity and Development Center-Modernizing Government Regulations Program (PDC-MGRP), will formally launch the 2023 Regulatory Reviews on 4 September 2023, from 2:00 to 4:00 p.m. The selected focus industries/sectors for the year are Clinical Laboratories, Consumer Goods and Retail, Hazardous Medical Waste Management, Livestock Subsector (ex-post Regulatory continue reading : DAP launches regulatory reviews of five priority industries for 2023
The Development Academy of the Philippines (DAP), through its Productivity and Development Center, in partnership with the Asian Productivity Organization (APO), ran the first face-to-face “Training Course on Smart Transformation for Agribusinesses” in the country for some 22 participants composed of government officials, policymakers, farming executives, senior academicians, and consultants, on May 8-12, 2023 at the continue reading : DAP, APO RUN COURSE ON SMART AGRIBUSINESS
The Development Academy of the Philippines, through its Productivity and Development Center’s Government Quality Management Program (GQMP), is inviting all ISO 9001-certified public sector organizations to register online and become part of the national Database Management System (DBMS) starting August 7, 2023. This initiative aims to build a comprehensive database to support the GQMP’s efforts continue reading : DAP INVITES ISO 9001-CERTIFIED AGENCIES TO REGISTER IN NATIONAL DATABASE SYSTEM
Some 25 officers, staff, and process owners from the John Hay Management Corporation (JHMC) completed a three-day course on risk management capability enhancement conducted by the Development Academy of the Philippines – Productivity and Development Center (DAP-PDC). The participants, comprising JHMC’s Risk Management (RM) Core Team, were equipped with knowledge and skills aligned with the continue reading : JHMC OFFICIALS AND STAFF COMPLETE RISK MANAGEMENT COURSE
The Development Academy of the Philippines Productivity and Development Center (DAP-PDC) is inviting participants to a free webinar, RiskTalks 2023, on July 25-26, 2023, from 1:00 to 3:00 PM via Zoom Communications. RiskTalks features experts and practitioners who will share their best practices and proven strategies on how to effectively identify, assess, and mitigate risks continue reading : RISKTALKS 2023 TO OPEN THIS JULY
The Development Academy of the Philippines (DAP) through its Productivity and Development Center (PDC) and the Asian Productivity Organization (APO) recently launched the training course on Smart Transformation for Agribusiness, which introduced affordable technologies and showcased best practices of enterprises that have successfully adopted smart technology in agribusiness. The course runs from May 8-12, 2023 continue reading : DAP AND APO CONDUCT TRAINING COURSE ON SMART TRANSFORMATION FOR AGRIBUSINESS
Frontline government offices and agencies received an overall government-to-citizen (G2C) satisfaction score of 96.96 percent from transacting citizens in the 2022 Whole-of-Government Citizen Satisfaction (CitSat) Survey conducted by the Development Academy of the Philippines through its Productivity and Development Center (DAP-PDC). The overall rating is composed of 55.34 percent very satisfied and 41.62 percent satisfied continue reading : FRONTLINE GOVERNMENT AGENCIES, OFFICES SCORE HIGH IN 2022 CITIZEN SATISFACTION SURVEY
The Development Academy of the Philippines, through its Government Quality Management Program, will be holding its fourth symposium on Service Quality Standards (SQS) with the theme “Quality Service for all Filipinos” on May 11, 2023. The event will present the key results of the 2022 Whole-of-Government Citizen Satisfaction Survey to government service managers and staff continue reading : DAP’S SYMPOSIUM ON SERVICE QUALITY STANDARDS SLATED
Business owners and their representatives expect “no less than good” service from frontline government offices. This was revealed by the 2021 e-Business Satisfaction Survey (e-BizSat), conducted by the Development Academy of the Philippines-Productivity and Development Center (DAP-PDC) under the Government Quality Management Program (GQMP). The survey results point to 10 key service attributes, identified by continue reading : 2021 E-BIZSAT REVEALS 10 KEY DRIVERS OF BUSINESS SATISFACTION IN FRONTLINE GOVERNMENT SERVICES
